OVERVIEW :

When things get tough in the real world, it may seem to be a good idea to escape reality, at least for a few hours. If you want to be spend some time in the world of gaming, a visit to Play DXB Dubai would be a good idea. Located inside the Dubai Mall, VR Park Dubai is one-of-a-kind, and the only gaming zone in the Middle East that has games and rides based on virtual reality and augmented reality.

If you enjoy experiencing an adrenaline rush, the Burj Drop is definitely a ride that you must try. Dubai Drone, Stealth, Dune Bash, CozmoJet, Flying Chairs, etc. are some other attractions that are equally thrilling. If you find the games and rides of Play DXB interesting, a visit here is something you would find really fun. You can select a “Pay & Play” Pass, which allows you to pay for only those games or rides that you play. Each pass comes with bonus credits and allows you to play any of the attractions you are interested in.

IMPORTANT INFORMATION :

• Please carry valid ID proof/Passport along with you. During the activity.
  
• The Pass is valid for 1 person for the same day only. Retail, arcade games, F&B are not included.
• You can access each ride only once on Play DXB (Repetition not allowed).
• Digital Gate Card fees for visitors will be 5 AED at Play DXB and which is non-negotiable.
• Standard age, height and weight restrictions apply to each attraction and ride.
  
• The minimum height for adults should be over 120 cm and for children should be under 120 cm.
• Children must always be accompanied by an adult or a Guardian during the tour or attraction visit. 
• The operator may deny entry to children traveling alone for safety concerns, so kindly follow the child policy at all times.
• Guests should be there 10 or 30 minutes before the scheduled time depending on your Booking.
• The Pick up will be arranged from your Dubai Hotel / Residence only and not from the Airport.
• Pick-up from Areas other than Dubai Hotels / Residence will be done on request with an additional surcharge.
• Sharing transfers are available only from Deira, Bur Dubai.
• The pick up / drop off timing on Sharing transfers can be modified as per the trip schedule by 30 to 60 minutes, depending on traffic conditions and your location.

ITINERARY DESCRIPTION :

• Hotel Pick up & Drop Off (If Sharing/Private Transfer option selected)
• Play DXB Dubai ‘Pay & Play’ Pass (as per your selected games)

TERMS AND CONDITIONS :

• We reserve the complete right to reschedule an itinerary or route, adjust pricing, or even cancel a tour whenever, at our sole discretion, mainly if we deem it is vital for your safety or convenience. 

• Unused inclusion in a tour package is non-refundable. 

• Any guest failing to reach on time at the designated pick-up point will be considered a no-show. No reimbursement or alternative transfer will be arranged in such circumstances.

• Should a tour booking be cancelled or altered for reasons of bad weather, vehicle issue or traffic problems, we will make all sincere efforts to arrange alternative service with similar options, however, based on its availability.  

• The arrangement of seating will depend on its availability and will be done by our driver or tour guides.

• Pick-up and drop-off timings listed on the website are approximate, and they will be adjusted as per your location as well as traffic conditions.  

• Coupon Codes can be redeemed only through online booking process.

• We reserve the right to charge 100% No Show charges if guests do not turn up on time for the pick-up.

• In any case the guest does not show up on time and our vehicle departs from the pickup location, then we will not arrange for alternative transfer & no refund is provided for the missed tour.

• Seating arrangement is done as per the availability & it is decided by the Driver or Tour Guide except in case of private transfers.

Cancellation Policy :